How to Cost-effectively Automate Patient Engagement
from First Contact to Final Visit


Participant retention is a longstanding challenge, with dropout rates currently around 30%, and as many as 85% of all clinical trials failing to achieve completion. Attrition has a serious and costly impact on time-to-market, with each day of delay beyond a trial’s enrollment timeline estimated to cost sponsors $600,000 to $8 million.This paper highlights how to overcome these challenges and achieve > 96% retention by:

  • Automating the entire patient journey, simplifying clinical research staff processes from first contact to final visit
  • Using data to proactively respond to early warning signs and adjust your program to keep participants in your study
  • Identifying trends across multiple studies to improve participant retention for today and tomorrow